Privacy Commitment

At Machines & Bids, we prioritize your privacy. This Privacy Policy outlines our approach to handling your personal information. By using or accessing our Services in any manner, you acknowledge your agreement with the practices and policies described here. You consent to our collection, use, and sharing of your information as detailed in this Privacy Policy.

Your use of the Services is continually subject to our Terms of Use, which include this Privacy Policy. Terms not defined in this Policy are as defined in the Terms of Use.

You can print this Privacy Policy by clicking here. If you have a disability and require this Privacy Policy in an alternative format, please contact us using the methods provided in the Contact Information section.

Scope of This Privacy Policy

This Privacy Policy describes how we handle Personal Data when you access or use our Services. “Personal Data” refers to any information that identifies or is related to a specific individual. This includes what is commonly referred to as “personal information” under Canadian data privacy laws, such as the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy does not apply to the practices of companies we don’t own or control, or to individuals we don’t manage.

Categories of Personal Data We Collect

Below is a chart detailing the categories of Personal Data we collect and have collected over the past 12 months:

Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

• “You”:
  • When you provide such information directly to us.
  • When Personal Data about you is automatically collected in connection with your use of our Services (refer to the “Information Collected Automatically” section below).
• “Third Parties”:
  • Third parties that provide us with Personal Data about you. These include:
    • Service providers, such as analytics service providers for user interaction analysis, or third parties assisting with customer support and payment processing.

Information Collected Automatically

Our Services use cookies and similar technologies like pixel tags, web beacons, clear GIFs, and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser and tell us how and when you visit and use our Services. This helps us analyze trends, understand our user base, and improve our Services. Cookies are small data pieces, usually text files, placed on your computer, tablet, phone, or similar device when you access our Services. We may also enhance the information we collect from you with information received from third parties, including those that have placed their own Cookies on your device(s). Please be aware that our Services do not support “Do Not Track” requests from a browser at this time.

How We Use Your Personal Data

We process Personal Data to operate, improve, understand, and personalize our Services. Our use of Personal Data includes the following purposes:

• To meet or fulfill the reason you provided the information to us.
• To communicate with you about the Services, including Service announcements, updates, or offers.
• To provide support and assistance for the Services.
• To create and manage your Account or other user profiles.
• To personalize website content and communications based on your preferences.
• To process transactions.
• To respond to user inquiries and fulfill user requests.
• To improve and develop the Services, including testing, research, analysis, and product development.
• To protect against or deter fraudulent, illegal, or harmful actions and maintain the safety, security, and integrity of our Services.
• To comply with our legal or contractual obligations, resolve disputes, and enforce our Terms of Use.
• To respond to law enforcement requests and as required by applicable Canadian law, court order, or governmental regulations.
• For any other business purpose stated when collecting your Personal Data or as otherwise set forth in applicable Canadian data privacy laws.

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice.

As indicated above, we may communicate with you if you’ve provided us the means to do so. For instance, if you’ve given us your email address, we may send you promotional email offers or information about your use of the Services. We may also receive a confirmation when you open an email from us, helping us to improve our Services. If you do not wish to receive communications from us, please indicate your preference by emailing us at legal@machinesandbids.com.

How We Share Your Personal Data

We disclose your Personal Data, as indicated in the previous chart, to the following categories of service providers and other parties:

• “Service Providers”: Third parties that assist us in providing our Services, including payment processors, security and fraud prevention providers, hosting, technology and communications providers, analytics providers, and staff augmentation and contract personnel.
• “Acquirors”: Parties who may acquire your Personal Data through an acquisition or other change of control. Personal Data may be transferred to a third party in the event of a merger, acquisition, bankruptcy, or other transaction where that third party assumes control of our business, in whole or in part.
• “Selected Recipients”: Third parties with whom we share your Personal Data at your direction, including:
  • Other users (where you post information publicly or as necessary to complete a transaction initiated or authorized by you through the Services).
  • Third-party business partners accessed through the Services.
  • Other parties authorized by you.

Disclosures of Personal Data for a Business Purpose

We disclose your Personal Data to service providers and other parties for business purposes, such as:

• Auditing interactions and transactions, including compliance auditing.
• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible.
• Debugging to identify and repair functionality errors.
• Short-term, transient use of Personal Data, not used by another party to build a consumer profile or alter your consumer experience outside the current interaction.
• Performing services on our behalf, including account maintenance, customer service, transaction processing, customer information verification, and payment processing.

Data Security and Retention

We are committed to protecting your Personal Data from unauthorized access, use, and disclosure. We use appropriate physical, technical, organizational, and administrative security measures based on the type of Personal Data and our processing activities. For instance, our Services employ industry-standard Secure Sockets Layer (SSL) technology for the encryption of Personal Data you provide. You can also contribute to the protection of your data by carefully selecting and safeguarding your password and other sign-on mechanisms, limiting access to your computer or device and browser, and signing off after accessing your account. However, please be aware that no method of transmitting data over the Internet or storing data is completely secure. We cannot guarantee the complete security of your data, and we are not responsible for the theft, destruction, loss, or inadvertent disclosure of your information or content, except as expressly required by Canadian law.

We retain your Personal Data as long as your account is active or as needed to provide you with our Services. We may retain Personal Data longer if necessary to comply with our legal obligations, resolve disputes, collect fees owed, or as permitted or required by applicable Canadian law, rule, or regulation. We may also retain information in an anonymous or aggregated form where it cannot be used to identify you.

Personal Data of Children

Consistent with our Terms of Use, we do not knowingly collect or solicit Personal Data from children under the age of 13. If you are under 13, please do not attempt to register for the Services or send us any Personal Data. If we learn that we have collected Personal Data from a child under 13, we will delete that information as quickly as possible. If you believe a child under 13 may have provided us with Personal Data, please contact us at legal@machinesandbids.com.

Deletion of Personal Data

You have the right to request the deletion of your Personal Data that we have collected. This right is subject to certain exceptions under Canadian privacy laws, such as the Personal Information Protection and Electronic Documents Act (PIPEDA). For instance, we may need to retain your Personal Data to provide you with the Services or complete a transaction you have requested. If your deletion request falls under these exceptions, we may deny your request.

Exercising Your Rights

To exercise your rights, you must send us a request that (1) provides sufficient information to verify your identity, and (2) describes your request in sufficient detail for us to understand, evaluate, and respond to it. Each request meeting these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. Personal Data provided in a Valid Request will be used solely to verify your identity and fulfill your request. You do not need an account to submit a Valid Request.

We aim to respond to your Valid Request within 45 days of receipt. We will not charge a fee for making a Valid Request unless it is excessive, repetitive, or manifestly unfounded. If a fee is warranted, we will notify you of the fee and provide an explanation before completing your request.

You may submit a Valid Request using the following methods:

• Email us at: legal@machinesandbids.com
• Submit a form at this address: 5080 Fairview St, Burlington, ON L7L 7E9

You may also authorize an agent (“Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission, and we may request a copy of this permission when they make a request on your behalf.

Non-Discrimination for Exercising Your Rights

We will not discriminate against you for exercising your rights under Canadian privacy laws. We will not deny you our services, charge different prices or rates, or provide a lower quality of services if you exercise your rights. However, we may offer different tiers of our Services with varying prices, rates, or levels of quality based on the value of Personal Data we receive from you, as allowed by applicable data privacy laws.

Changes to this Privacy Policy

As we continually strive to improve our Services, this Privacy Policy may be updated from time to time. We will notify you of any changes by posting a notice on our website, sending you an email, or through other appropriate communication channels. Please be aware that if you have opted out of receiving legal notice emails from us, or if we do not have your email address, you are still bound by the terms of the updated Privacy Policy. By continuing to use our Services after these changes are posted, you agree to the revised policy. The use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

Contact Information

If you have any questions or comments about this Privacy Policy, or if you need to inquire about the ways we collect and use your Personal Data, as well as your choices and rights regarding such use, please do not hesitate to contact us at:

• Email: legal@machinesandbids.com
• Address: 5080 Fairview St, Burlington, ON L7L 7E9